1. Introduction

GCM DesignZ stands as a true testament to passion and unparalleled quality in handcrafted decor. This Terms & Conditions document (“Terms”) governs your use of our website and your purchase of products through our Etsy store. By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please refrain from using our site or placing an order.

2. Acceptance of Terms

By visiting our website or making a purchase from our Etsy store, you are indicating your acceptance of these Terms and our Privacy Policy. GCM DesignZ reserves the right to modify or update these Terms at any time. It is your responsibility to review these Terms periodically for any changes. Continued use of the site following updates will constitute your acceptance of the revised Terms.

3. About GCM DesignZ

GCM DesignZ is proudly owned and operated by George, a dedicated artisan whose passion for handcrafted decor is evident in every piece. With a long-standing commitment to craftsmanship, every item in our collection reflects our roots in quality work and creative design. Operating from a home-based studio, George finds inspiration and fulfillment in transforming visions into tangible art.

4. Product Information

4.1 Handcrafted Nature

• Artisan Craftsmanship: All products available through GCM DesignZ are made by hand with utmost care. Minor variations are intrinsic to the handmade process and add to the uniqueness of each item.

   

• Customization: Custom orders are encouraged to cater to individual preferences. Details on custom work, including timelines and pricing, will be communicated directly with you.

4.2 Descriptions & Pricing

• Accuracy: Every effort is made to provide accurate descriptions and images of our products. However, due to the handcrafted nature of our items, the final product may present subtle differences.

   

• Pricing: Prices are subject to change without notice. All prices listed on our Etsy store are in the currency specified and include applicable taxes, unless otherwise stated.

5. Orders & Payment

5.1 Order Process

• Submission: Orders placed through our Etsy store are subject to acceptance by GCM DesignZ. We reserve the right to cancel any order at our discretion.

   

• Confirmation: An order confirmation email will be sent to you once your order has been received. This email does not guarantee acceptance of your order, as each order is reviewed.

5.2 Payment Terms

• Accepted Methods: Payments are accepted through the payment methods provided by Etsy. All transactions are processed securely to protect your financial information.

   

• Payment Responsibility: You agree to provide current, complete, and accurate billing information and authorize us to charge your selected payment method for the total amount of your order.

6. Shipping & Delivery

6.1 Shipping Process

• Handling Time: All handcrafted items are produced with careful attention to detail. Please allow the [specified] processing time before shipment.

   

• Shipping Methods: We ship via recognized courier services. The delivery method and estimated time will be provided once your order is dispatched.

6.2 Shipping Costs & Risk

• Shipping Fees: Shipping fees are calculated based on the destination and size of the order. These fees will be clearly displayed at checkout.

   

• Risk of Loss: Once the product is delivered to the shipping carrier, responsibility for loss or damage may transfer in accordance with the carrier’s policies. We will assist in remedying any issues with shipping when applicable.

7. Returns & Refunds

7.1 Return Policy

• Eligibility: Due to the customized nature of many of our products, returns and refunds are subject to an evaluation on a case-by-case basis.

   

• Notification: If you are dissatisfied with your purchase, notify us within [number] days of delivery with detailed information on the issue. We will work with you to resolve the concern in a fair manner.

   

7.2 Refund Process

• Refund Conditions: Refunds will be issued only after the returned item is received and inspected. The decision regarding acceptance of a return is at the sole discretion of GCM DesignZ.

   

• Non-returnable Items: Customized items or products made to order may be non-returnable unless there is evidence of a manufacturing defect or error on our part.

   

8. Intellectual Property Rights

• Content Ownership: All content on our website, including images, text, graphics, and design elements, are the property of GCM DesignZ or are used with permission. Unauthorized use of our intellectual property is prohibited.

   

• Trademarks: GCM DesignZ and related logos or names are registered trademarks. Their use, without our prior consent, is strictly forbidden.

   

9. Limitation of Liability

• General Disclaimer: GCM DesignZ makes every effort to ensure the accuracy of our website content. However, we do not warrant that the information is complete, error-free, or current.

   

• Liability Cap: In no event will GCM DesignZ be liable for any direct, indirect, incidental, consequential, or exemplary damages arising from your use of the site, your purchase of our products, or any other matter relating to these Terms.

   

• Force Majeure: We are not liable for delays or failures in performance resulting from unforeseen events beyond our control.

   

10. Indemnification

You agree to indemnify and hold harmless GCM DesignZ, its owners, affiliates, and employees from any claims, losses, damages, liabilities, or expenses (including legal fees) arising out of your use of the site or violation of these Terms.

11. Privacy & Data Protection

11.1 Personal Information

GCM DesignZ values the privacy of our customers and is committed to protecting your personal information. We collect personal data, such as your name, contact details, and payment information, solely for the purpose of processing orders and improving your shopping experience. Your information will not be shared with third parties without your consent, except where required by law or necessary to complete transactions. We implement industry-standard security measures to protect your data and ensure it is handled with the utmost care.

11.2 Cookies and Tracking

• Usage: Our website may use cookies to enhance user experience and monitor website activity. By using our website, you consent to the use of cookies.

   

• Management: You have the option to adjust your cookie settings through your browser, though some site functions may be affected.

   

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the applicable jurisdiction. Any disputes arising in connection with these Terms will be submitted to the relevant courts where GCM DesignZ operates.

13. Contact Information

If you have any questions or concerns regarding these Terms or any aspects of our policies, please contact us through the provided contact details on our website or our Etsy store page. We are here to address your issues promptly and professionally.

14. Amendments & Updates

GCM DesignZ reserves the right to update, modify, or change any portion of these Terms at any time without prior notice. It is your responsibility to regularly review these Terms for any amendments. Your continued use of our website and services after changes have been made will constitute your acceptance of such changes.